Maison Marlowe | Men’s Puffer Jacket – Insulated Winter Outerwear

Free shipping on all orders. No minimum order quantity or amount required.

Below you’ll find the estimated delivery times for all shipments:

• Order cut-off time: 5:00pm (GMT-05:00) Eastern Time (US). Orders placed after this time will be processed on the next working day, which may delay delivery by one business day.
• Processing time: 1–2 working days (Monday to Friday). Once your order has been processed, it will be shipped securely via our international logistics network, with inventory managed from our main facility in the Netherlands. Deliveries are handled by reliable carriers such as DHL, FedEx, or UPS.
• Shipping time: 4–6 working days (Monday to Friday).
• Total delivery time: 5–8 working days in total.
  

Please note: total delivery time = processing time + shipping time.

All estimated/typical delivery times are derived from real-world data collected from past orders. They are approximate times for reference only.

Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.

Incorrect address details, customs clearance procedures and other issues may cause a delay in delivery.

At Maison Marlowe, we want you to be completely satisfied with your purchase.

If for any reason you’re not, we offer a clear and straightforward returns process.

• Return period: We are pleased to offer US returns and exchanges within 30 days of receiving your order.
• Product condition: Items must be unused, in their original condition, and returned in their original packaging.
• Return costs: A flat return shipping fee of $20 applies to all standard returns. Maison Marlowe covers all reasonable return costs if the item is defective or incorrect.

Read our refund, return and exchange policy here.

Once your order has been shipped, you will receive a confirmation email with a tracking number.

You can track the status of your order at any time via the following link: Track your order